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Water Heater Trouble Shooting

Leaking Tank? Signs to watch for:

  • Water pooling at base of tank
  • Spraying of water from any plumbing connections to the tank
  • New rust stains on or around the water heater
  • Hissing sound coming from tank

What to do:

  • Turn off cold water supply to the water heater
  • Turn off power supply to the water heater

How to minimize damage:

  • Leave adequate clearance around tank for servicing and to minimize damage if water sprays from a plumbing connection
  • Install all water heaters within 6 feet of a floor drain so that any water that might leak from a tank will not do damage

No hot water? What to do:

  • Check all water heater fuses/breakers
  • Monitor daily usage to determine if the shortage of hot water is related to a specific event or time of day
  • Check to see if your water heater has started to leak

Who to call:

  • Please contact us to have a technician dispatched to assist you. Note that if you contact EnerCare Solutions after hours or on weekends a service call will be forwarded to the technician on duty.