Office Hours
Monday to Friday, 8:00 AM to 5:00 PM EST.
Phone (24 hour, toll free)
1-866-421-9025
Fax
1-905-695-2228
EnerCare Solutions
P.O. Box 4645, Station A
Toronto ON, M5W 7A3
- EnerCare Solutions
- EnerCare Connections
Customer Service
We’re here for you whenever you need us.
At EnerCare, we are committed to the best products and the very best customer service
Whether you need help, need a question answered, are moving or want to update your information – for whatever reason, simply call us or send us an email.
Please select a service from the list below to contact the Customer Care Representative that will be able to serve you best.
Water Heater
Furnace
Office Hours
Monday to Friday, 8:00 AM to 5:00 PM EST
Phone (24 hour, toll free)
1-866-421-9025
Fax
1-905-695-2228
EnerCare Solutions
P.O. Box 4645, Station A
Toronto ON, M5W 7A3
Air Conditioner
Office Hours
Monday to Friday, 8:00 AM to 5:00 PM EST
Phone (24 hour, toll free)
1-866-421-9025
Fax
1-905-695-2228
EnerCare Solutions
P.O. Box 4645, Station A
Toronto ON, M5W 7A3
Electricity
Phone
| Customer Care Centre: | 1-866-449-4423 |
| International Calls: | 1-519-255-1259 |
| New Business / Sales: | 1-416-649-1890 |
| Account Set-up: | 1-866-449-4423 |
Fax
1-866-521-8882
| Customer Service: | connections.care@enercare.ca |
| New Business / Sales: | metersales@enercare.ca |
Mail
Send Correspondence to:
EnerCare Connections Inc.
Customer Care Centre
PO Box 1645 Station A
Windsor ON, N9A 7J8
Send Payments to:
EnerCare Connections Inc. T46115
PO Box 46115 Station A
Toronto ON, M5W 4K9
Electricity – former Stratacon customers only
Phone
|
Customer Care Centre |
1-800-750-2960 |
|
New Business/Sales |
1-416-649-1890 |
Mail
Send payments to:
EnerCare Connections (formerly Stratacon Inc)
PO Box 4645
Station A
Toronto, ON
M5W 7A3
Submit a Request
Use the form to fill out your request and either a Customer Care or Sales Representative will contact you during our regular office hours. If this is an emergency and you require service, please call our 24-hour toll free phone number for direct assistance.
